Shipping Policy

Thank you for choosing Shopperspot as your trusted supplier. We aim to provide you with exceptional service and convenience. To ensure transparency and clarity regarding our freight policy, please review the following information:

Free Shipping Threshold:

a. Victoria State: Orders with a total value of $1000 or more will qualify for free shipping within Victoria.
b. Other States in Australia: Orders with a total value of $1500 or more will qualify for free shipping within other states in Australia.

Shipping Methods:

We utilize reputable shipping carriers to deliver your orders safely and efficiently. The shipping method and carrier will be determined based on the size, weight, and destination of the package.

Order Processing Time:

We strive to process and dispatch orders promptly. Please allow up to 48 hours for order processing before the shipment is dispatched.

Tracking Information:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.

Additional Shipping Costs:

If the total value of your order does not meet the free shipping threshold mentioned above, the shipping costs will be calculated based on the size, weight, and destination of the package. These additional costs will be clearly displayed during the checkout process before finalizing your order.

Delivery Timeframe:

The delivery timeframe for your order will depend on the shipping method and the destination. While we strive to ensure timely delivery, please note that external factors such as weather conditions or unforeseen circumstances may occasionally cause delays.

International Shipping:

Currently, we only offer shipping within Australia. We do not provide international shipping services.

Address Accuracy:

It is crucial to provide accurate and complete shipping information, including the recipient's name, address, and contact details. Shopperspot will not be held responsible for any delays or additional costs arising from incorrect or incomplete address information provided by the customer.

Shipping Insurance:

All shipments are automatically insured against damage or loss during transit. If you receive a damaged package, please contact our customer service team immediately for assistance.

Please note that this freight policy is subject to change without prior notice. If you have any further questions or require assistance regarding shipping, please reach out to our customer service team.

Thank you for choosing Shopperspot as your preferred supplier.

Shopperspot

+61450775644
info@shoppersspot.com.au